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Services

Our employees are well-versed on the ins and outs of the IT industry. We have the improvisational skills that lead to proper incident and problem management and the ability to implement proper organization in our processes. This wide array of skills gives us the tools to do whatever it takes to deliver a quality product to our customers. We have strong experience providing services in areas such as:

Section 508/Accessibility

Section 508 of the Rehabilitation Act of 1973 requires federal agencies to comply with standards regarding the accessibility of their technology to users with disabilities. Beyond the legal requirement, providing accessible technology allows for a broader user base, and allows your organization to interact with customers and potential employees who would otherwise be out of reach. Despite its importance, Section 508 and accessibility are often misunderstood and are a frequent source of confusion for developers and customers alike. Gungchil brings invaluable experience and expertise in Section 508/Accessibility testing and analysis. Gungchil has provided accessibility support to our clients for many years and have extensive experience in this area including:

  • Guiding clients in the management and governance of Section 508
  • Analysis of 508 requirements and application of guidelines
  • Training of stakeholders
  • Testing and defect identification
  • Defect remediation

We have advised our clients for many years on how to manage the governance, procurement, and reporting processes for Section 508 compliance. We have guided clients through the process of transitioning to new versions of the requirements, including analysis, application, and training. Our team includes SMEs with long track records of providing guidance, both technical and governance in nature, to clients regarding issues with Section 508 compliance.

Gungchil understands accessibility from the perspectives of the many affected stakeholders whether they be users/customers with various disabilities, developers, management and governance teams, agency 508 coordinators and staff, or agency IT groups. We are familiar with common obstacles to accessibility such as inaccessible base technology, apparent conflicts between accessibility and style or function, and lack of knowledge of development accessibility best practices. From our SMEs to our testers, our Section 508 team are all experienced in helping find solutions that meet the needs of all stakeholders. By leveraging our knowledge and experience, your organization can ensure they are on the forefront of accessible technology and Section 508 compliance. 

Agile

Gungchil’s experience managing teams through Agile transition allows us to provide in-depth management support and knowledge. Our knowledge of Agile processes will allow us to build effective and efficient processes for Agile environments. We have managed teams through a variety of key Agile areas such as scoring and grooming of stories, managing and tracking tasks and subtasks for team members, Agile test result management, integrating agency testing requirements into Agile teams, building effective user stories and acceptance criteria, and adapting communication habits to fit Agile principles. If your organization desires to move to an Agile model, we provide the expertise and experience which you need to truly transform your processes to bring Agile principles to life in your organization. The knowledge and experience we have gained from our efforts as part of client Agile transitions can enable your organization to have a smooth transition to Agile processes that will meet the needs of stakeholders and the organization. Not all Agile processes are the same, as organizations differ both in starting point and end goals. Our experience will allow you to build a process that will fit your organization’s needs specifically and guide you through that process to a successful outcome.

Gungchil has managed teams through agency-wide Agile transitions. Gungchil developers and test engineers have worked successfully on many Agile projects embedded into the delivery team. We have worked with product owners, developers, and testers throughout Agile projects. Our understanding of the needs of the delivery team, its various members, and Agile processes and practices allows us to integrate quickly into existing Agile efforts. We can help your Agile process flourish by leveraging our knowledge of:

  • How to implement and integrate into existing Agile processes, as well as previously Waterfall-based environments
  • Agile Project Management
  • Agile processes and ceremonies
  • Collaboration within Agile teams
  • Agile testing 

Quality Control 

Our attentiveness to our client’s needs is an important part of our identity. At Gungchil, we always strive to put our customers first. To fulfill that ideal, quality control is built into our system. Quality control is a core competency for Gungchil, and our experience in this area allows our customers to feel comfortable with any product which has met our rigorous standards for quality.

                                               Requirement Analysis and Management Support

Gungchil has analyzed requirements for a wide variety of applications in the past, using various delivery models, in Agile and Waterfall processes. Whether it is helping to effectively build high quality user stories in an Agile environment or eliciting, documenting, and tracking requirements for a Waterfall project we have the experience and ability to provide high quality service you can count on. We understand the importance of requirements to fulfilling customer needs, and treat identifying, analyzing, and tracking them with the care their importance demands.

                                                                                      IV&V Support

At Gungchil, we emphasize including thorough and effective validation in our endeavors. We put an emphasis on consistent organization and awareness throughout our processes. Our experience in independent validation allows us to ensure that we meet our customers’ needs fully and accurately.

Gungchil is experienced in performing Independent Verification and Validation (IV&V) using industry standards such as IEEE, ISO27001, ISO55000, NIST, ANSI, US SECTION 508.GOV, and FISMA.

                                                                                 Testing Support

Our projects are conducted in a systematic fashion using a highly successful and well-tested methodology. We pride ourselves in our ability to work within any constraints and adjust to any complications that may come our way. Gungchil has extensive experience in performing testing across a variety of product types, development methodologies, and life cycle frameworks. Gungchil testing will provide you with confidence that your application will be truly ready for real-world deployment and use.

                                                            Accessibility/Section 508 Testing

Gungchil has extensive experience in accessibility/Section 508 testing and remediation. Our Subject Matter Experts provide an authoritative voice based on their high level of expertise. Our team includes many experienced testers with certifications and training such as DHS Trusted Tester program. Gungchil testing can help you identify and resolve defects which would otherwise not only violate federal government requirements but also limit the number of people your application can reach. Our testers have expertise in a variety of types of accessibility testing including:

  • Manual accessibility testing
  • Assistive technology (AT) testing
  • Accessibility/508 Tool-based testing, such as the Web Accessibility Toolbar, Color Contrast Analyzer, and others, to identify accessibility issues
  • Automated scan-based testing – Gungchil has done extensive market research into accessibility scanning tools, which can be useful for development teams to get quick results or integrate accessibility testing into a CI/CD process. Additionally, Gungchil has developed custom 508 automation frameworks to meet the needs of specific customers

                                                                           Performance Testing

Performance testing uses automation test tools to simulate conditions which your application will face once live that cannot be identified by other means. Specifically, performance testing simulates various types of user load to simulate full-scale or greater activity levels. Gungchil performance testing will help you ensure that your applications will work as intended under real-world use conditions. Performance testing can identify many types of issues. Examples include, but are not limited to, memory leaks, server CPU or memory scalability problems, database scalability problems, network configuration issues, and code scalability issues. Our performance testers are experienced experts who can provide load testing, stress testing, endurance/duration testing, spike testing, and scalability testing. Our testers are experienced in building performance test script suites tailored to best simulate your applications user activity. Our testers can use a variety of tools to best meet the needs of your environment. Our testers are experts in MicroFocus LoadRunner testing, as well as various other performance test tools such as JMeter, WebLoad, Apica, and Gatling.

                                                                               Functional Testing

Gungchil provides experts in both manual and automated functional testing to ensure that your application works as intended. Our manual functional testing will thoroughly evaluate all application requirements, as well as going beyond the requirements to provide additional ad hoc testing. Out functional test automation testers are experts with a variety of automation tools such as MicroFocus Unified Functional Testing (UFT) and Selenium. Our experts will create and implement automation frameworks and processes tailored to your needs. Our functional testers are experts in a wide range of functional testing types including unit testing, component testing, smoke testing, integration testing, regression testing, sanity checks, and overall system-wide testing.

                                                                                 Usability Testing

Gungchil also provides usability testing services. When performing usability testing team members with experience and training in UI development apply established guidelines and principles to determine how user friendly your application is and identify ways in which user experience can be improved. In addition to identifying these areas, our team members will use their expertise to aid you in making these improvements in order to create an application your users will find intuitive and easy to use.

                                                                                   Cloud Testing

The Gungchil team is knowledgeable and experienced with cloud testing. Both in terms of testing applications which reside in the cloud, and with transitioning testing tools and processes to the cloud. Our team has cloud experts with AWS certification who can help your organization transition to the cloud with expert guidance. We recognize the ever-increasing importance of cloud technology in the IT space and have made sure we are prepared to provide our clients with the advice and guidance they need in this area.

Data Visualization and Analytics 

Gungchil understands the importance of data to organizations and provides support in analyzing data and making it accessible to stakeholders. By using analytical tools and providing tailored dashboards and reports using tools such as PowerBi or BOXI, Gungchil can take your data set and provide the insight and organization needed for your analysis and decision making. By providing stakeholders with the ability to quickly access and analyze the data they need when they need it, we will enhance your organization’s analytical and decision making processes.

Governance and Management 

We handle all ours tasks using a focused and calculated approach. This is helped by our expertise in managing projects and developing processes and procedures to drive projects forward. We build project management into everything we do by using rigorous processes to ensure consistency and success. By doing so, we ensure that we provide a quality product and meet our customers’ needs.

Gungchil has experience working at various points within application lifecycles within a variety of SDLC models. We have been an essential part of the governance process for clients, advising them on matters of management and governance and participating in various roles at different points in the lifecycles of many products. We will bring our proven knowledge of rigorous governance processes to your organization’s life cycle.

                                                                   Business Process Transformation

At Gungchil, we understand how important it is for a company in the IT industry to be able to adapt and adjust when needed. We incorporate self-evaluation procedures which ensures that we are always aware of our performance. Due to this, we can adapt in a swift and efficient manner to meet the needs of our clients. This system allows us to improve on a consistent basis and always be ahead of the curve. We have driven multiple successful transformation processes for clients including:


  • Transitioning the agency and stakeholders to the new Section 508 technical standards
  • Transforming manual quality assurance processes to automated processes
  • Analyzing gaps in existing processes and driving process improvement in order to re-engineer processes and procedures

                                                                            Cost and Risk Analysis

Gungchil uses our extensive experience in cost and risk analysis to provide our customers with the information they need. We have provided analysis of costs and risks to clients in a variety of areas such as:

  • Tool evaluations which balance cost and value
  • Evaluation and restructuring of processes to reduce risk and cost
  • Project risk identification and tracking
  • Identifying and implementing strategies to mitigate or remove risk

PMO

Our team will help to establish and implement best practices and maintains standards related to project management, planning and execution. We will help your team to adapt a variety of functions on a day-to-day basis including:

  • Developing standards and processes
  • Encouraging (or enforcing where necessary) the use of those standards and processes
  • Managing resources for projects
  • Delivering training and mentoring project team members
  • Monitor and evaluate project performance to established goals
  • Prepare risk analysis and action plan to mitigate the risks
  • Gathering data about project progress and producing reports
  • Managing dependencies across multiple projects

Our PMO support will adapt to your organizational needs, while providing help in key areas such as:

                                                                                   Governance 

Gungchil PMO support will make sure that decisions are taken by the right people, based on correct and complete information. We also provide audits or peer reviews, developing project and program structures and ways of ensuring accountability at all levels. Gungchil PMOs can analyze and improve existing governance processes and implement new ones as well.

                                                                                  Transparency

Gungchil PMOs are experts at ensuring that information used in decision making is relevant and accurate to support effective decision-making and provided to people clearly and easy to understand. By doing so, we support transparency through data-driven decision making.

                                                                                    Reusability

Gungchil PMOs facilitate the sharing of knowledge. This stops project teams from reinventing the wheel and makes the PMO the central point for lessons learned templates and best practices. Our managers will build reusable processes that can be standardized across your project teams.

                                                                              Delivery support

Gungchil PMOs make it easy for project teams to do their jobs by reducing bureaucracy, providing training, coaching, mentoring and quality assurance.

                                                                                 Traceability

Gungchil PMOs are adept at managing documentation, project history and organizational knowledge. Gungchil PMOs will institute information management policies which will allow you to easily find what you need when you need it.

Environment and Tool Management 

Gungchil will provide the management and monitoring support to keep the technical environments and systems you rely upon running smoothly and consistently. Our engineers will monitor key systems for issues and resolve any which arise. Our engineers are experts at identifying, assessing, and resolving environmental issues in real-time. In addition to providing support for existing environments, Gungchil engineers can analyze your processes and identify areas in which your technological environment could be improved. Where new systems are needed, Gungchil will help your organization initially plan, stand-up, and test these changes.
Our engineers can help your team to set up the pre-production environments that will include:

  • Building and configuring test labs
  • One or more development environments where your developers can build and experiment with new software
  • An integration environment where you can combine all the code from your development environments and see if it works as intended
  • A staging environment where you can do most of your testing in an environment that closely mimics the live site (or ‘production environment’)

                                                                              Microsoft Products

Gungchil provides expertise in Microsoft’s suite of products and can help you leverage them to maximize the effectiveness of your organization. Whether it’s using Azure DevOps for your development process, SharePoint Online to bring your applications into a modern cloud environment, Power Bi to view and analyze data, Power Automate to automate business flows, or any of the many other helpful tools provided by Microsoft, we can provide the support you need to maximize their effectiveness for your enterprise.

                                                         Test Lab Creation and Configuration

High-quality testing is essential to deploying the best quality products, and Gungchil has the expertise to provide the testing labs our clients need to optimize their enterprise testing process. If you do not yet have a test lab structure, we can build it for you from the ground up. If you have an existing test lab, we can identify areas of structural improvement which will optimize productivity and quality of work. We can build test labs to facilitate a variety of test types including (but not limited to):

  • Manual and automated Section 508 testing
  • Automated functional testing
  • Performance testing
  • Pre-production environment testing
  • Security testing

Our extensive experience with testing has taught us that testing infrastructure matters. In order to maximize thoroughness and productivity, testers need technical and environmental configurations which enable and support their efforts. A poorly built lab is a drain on the testing process, creating unnecessary difficulties and pain points which interfere with the process. A well-built environment not only removes unnecessary obstacles from tester’s paths, it also allows them to build and use test processes which are optimized for the testing itself, rather than for getting testing done in a poorly-built and constrained environment. Good products require good testing and good testing requires good test infrastructure and setup. If these are things your enterprise needs, Gungchil can provide you with a high-quality solution tailored to your needs.

                                                              Tool Support and Management

Gungchil is adept in managing software in project environments. Our experience in this area includes:

  • Evaluating software products and providing analysis to guide client choices
  • Managing installation, maintenance, licensing, and updating numerous software products
  • Building, implementing, and maintaining project tool stacks
  • Moving software through lifecycle processes from initiation to deployment
  • Tracking and managing bugs and data related to application performance and quality
  • Implementing OS updates and evaluating and managing their effect on previously existing software

Cloud Transformations  

Gungchil provides experienced guidance in moving your organization’s environment to the cloud. Our ability to leverage cloud platforms such as SharePoint Online, Azure, AWS, Appian and others will provide you with the ability to choose the best cloud environment for your organization’s needs. We provide strategic guidance for your cloud transformation and in moving or creating cloud systems to support your enterprise. By using cloud DevOps and Operations Management best practices we will guide you in moving forward not only with an initial cloud migration or transformation, but throughout the life of your cloud environment. As your needs change and grow, we will be able to provide the support you need to make sure your cloud environment is growing to meet them. We will work to ensure your cloud environment remains reliable and secure.

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